Your IT department, without the overhead.
Itmendo designs, runs and secures the technology behind small and mid-sized companies — from the first laptop to multi-cloud platforms. One team, one contract, measurable service levels.
Four practices, one accountable partner
Pick a single service or hand us the whole stack. Every engagement starts with an assessment and a written plan, so you know exactly what you are paying for.
Managed IT & helpdesk
Devices, identities, Microsoft 365 and Google Workspace, onboarding and a helpdesk your staff actually like.
Learn more →Cloud & DevOps
AWS, Azure and Hetzner platforms built as code, CI/CD pipelines, Kubernetes and 24/7 operations.
Learn more →Cybersecurity
Managed detection and response, vulnerability management, NIS2 and ISO 27001 readiness.
Learn more →Software development
Internal tools, integrations and customer portals delivered by a senior team in fixed-scope sprints.
Learn more →Senior engineers, boring reliability
We keep teams small on purpose: every client has a named engineering lead and a backup who already knows the environment. No ticket ping-pong, no first line reading from a script.
- Fixed monthly pricing per user or per platform — no surprise invoices
- Written service levels, reviewed with you every month
- Everything documented in your own wiki, so you are never locked in
- EU data residency by default
One contract
Helpdesk, infrastructure, security and development under a single agreement and a single point of contact.
Plain reporting
A monthly one-page report: tickets, incidents, patch status, backups tested, and what we recommend next.
Your keys
Admin accounts, domains and licences stay in your name. We work with delegated access you can revoke at any time.
No lock-in
Monthly terms after onboarding and a documented hand-over if you ever decide to move on.
From first call to steady state in about a month
Assess
A two-week review of your devices, accounts, network, cloud and backups, ending in a written risk list.
Plan
A fixed-price proposal that separates must-fix items from nice-to-haves, with a clear monthly fee.
Onboard
We take over monitoring, patching and support in stages, so your team never loses access mid-change.
Run & improve
Day-to-day operations plus a quarterly review of what to automate, retire or upgrade next.
Itmendo Cloud Backup
Encrypted, versioned backup for Microsoft 365, Google Workspace, servers and laptops, stored in EU data centres. Available on its own or as part of a managed IT plan.
Common questions
Do you work with companies that already have an IT person?
Yes. Often we act as the second line behind an in-house administrator: we take on monitoring, patching, security and projects, and they keep the relationship with staff.
What size of company is a good fit?
Typically 10 to 300 people. Smaller teams usually start with our managed IT plan; larger ones tend to pick individual practices such as cloud operations or security.
Can you take over from our current provider?
Yes. We plan the transition with your current provider, collect credentials and documentation, and run both in parallel until everything is verified.
Where is our data stored?
In your own tenants and subscriptions. For the services we host, such as backup and monitoring, data stays in EU data centres.
Not sure where to start?
Tell us what is slowing your team down. We will reply within one business day with next steps.