Insights
Practical notes from the helpdesk and the server room
Short, useful articles for people who run companies and the people who keep their IT working.
Backups that actually restore
Why "the backup ran successfully" is not the same as "we can get our data back", and a simple restore-testing routine.
Read article →Rolling out MFA without a revolt
Multi-factor authentication stops most account takeovers. Here is how to introduce it so staff accept it.
Read article →An offboarding checklist that closes every door
Former employees with working accounts are a common and avoidable risk. A checklist you can use tomorrow.
Read article →